Insurance Adjusters
SHAC takes care of every detail of temporary housing, from the first notice of loss to the policyholder's return home, empowering insurance adjusters to provide an elevated and seamless experience for families in transition.
After adjusters refer policyholders to SHAC at the first notice of loss, our expert Relocation Specialists quickly secure high-quality housing customized to each family’s unique needs.
SHAC quickly secures affordable hotel accommodations for policyholders within an hour of the First Notice of Loss.
SHAC places more families in housing nationwide, meeting policyholder expectations and staying within policy provisions.
SHAC handles all hotel stay details, including calls from policyholders, and requests extensions with your approval.
A SHAC representative will contact policyholders to inquire about unique requirements, including pets and special needs.
SHAC team members provide personal, empathetic service, with our Hotel Call Center ready to assist you and your policyholder.
SHAC is the largest nationwide temporary housing customer for major extended stay chains, offering access to discounts.
SHAC’s technology-driven solutions empower adjusters to manage the claims process more effectively. By integrating with some of the industry’s most widely used platforms, ALE offers enhanced flexibility and valuable claim insights.
After adjusters refer policyholders to SHAC at the first notice of loss, our expert Relocation Specialists quickly secure high-quality, tailored housing to meet each family’s unique needs.
SHAC is the industry's top provider of temporary housing solutions powered by advanced technology. Our innovative applications and platform integrations streamline processes and improve efficiency for adjusters.
SHAC boasts the industry's most experienced team of temporary housing professionals, providing trend analysis, real-time claim tracking, and customizable First Notice of Loss solutions.
SHAC sets benchmarks and key performance metrics aligned with carriers' service-level objectives, delivering tailored management reports.
You can easily submit a housing request by visiting our website and completing the Request Form or by calling us directly at
+1903-251-9605
Our skilled relocation specialists use various tools and techniques to identify all available properties that meet the specific needs of each family. These resources include an exclusive nationwide property database, a custom property search engine, and an exhaustive manual search protocol to uncover unlisted properties.
As soon as you submit your housing request, we reach out to your insured. We then locate suitable housing, negotiate the lease, obtain your approval on the rate, coordinate property showings, and manage all necessary paperwork. We oversee the move-in process, including setting up furniture, housewares, and appliances. Throughout the temporary stay, we handle any issues that arise and continuously monitor the policyholder's needs.
Yes, we provide accommodations for policyholders with special needs. During our initial contact with the policyholder, we inquire about any specific requirements the family may have. Many hoteliers offer handicap-accessible rooms with convenient first-floor access.
Each property is furnished to meet the specific needs of the family. Our furniture packages are available in various quality levels to match the family's lifestyle. We can also accommodate specific requests, such as home office setups or special needs furnishings.